I don’t know about anyone else, but these days when you are looking at ways to up skill and improve yourself it seems everyone is trying to cash in and sell you snake oil at the governments expense so many organisations only willing to talk to you or offer more information if you can talk on the phone.
Even suggested to communicate via email to one group but they would not have a bite of it, no phone call! no details.

Next step is still in limbo for now but most likely will be going for something either basic IT cert IV or getting myself a few certifications.